How to pay your rent

Direct Debit

Set up a direct debit today to make paying your rent hassle-free. We can collect your rent on any day of the month, or on a weekly, fortnightly or 4-weekly cycle.

Call us on 0303 303 0003 during office hours to set up your Direct Debit over the phone. It only takes a couple of minutes.


Standing order/online banking

With a standing order, you can instruct your bank to pay a fixed amount of money to us at regular intervals – weekly, fortnightly or monthly, depending on what’s most convenient for you and your budget.

To pay us via standing order or online (like you can for a friend or family member), please use these details:

  • Sort code: 60-15-31
  • Account number: 21481229
  • Payment reference – [your tenancy reference number]

NB: please quote your unique 6 digit tenancy reference number as your payment reference


Tenants Online

You can pay your rent, check your balance and report repairs once you have signed up to Tenants Online.



Telephone payment

Pay with your debit or credit card on the phone – call our team on 0303 303 0003 and select option 1. You must have your tenancy reference number to hand.