Improving life opportunities

Our mission is to provide quality, affordable housing for the people of Norfolk and north Suffolk

History and values

We built our first scheme, at Shipfield in Norwich, in 1967. Today Broadland Housing Association provides more than 5,000 quality homes across Norfolk and north Suffolk.

We believe everyone deserves a home that meets their needs. That’s why our growing range of properties includes everything from family homes and modern apartments, right through to sheltered housing and housing with care homes.

But we do more than simply build houses. At the end of the day, our business is about people, helping to create thriving neighbourhoods and communities – so we put customers first in everything we do.

This commitment means offering a caring, effective and high-quality service that’s fair to everyone. We’re continually looking at ways to deliver improvements in our services, right across the board.

We want to continue building great living environments – where our customers have real choice and real control.



Our Patron, Caroline Pickering

Caroline Pickering, Patron of Broadland Housing

Caroline has extensive experience in housing and regeneration. In 1970 she was the founder director of the Circle Thirty-Three Housing Trust. From 1976 she worked for the Housing Corporation, as the first Chief Officer of the London Office, then as director of registration and supervision. Since 1991 she has been a freelance housing consultant as interim Chief Executive to a wide range of housing associations and charitable bodies.

Caroline’s other appointments include chair of NALS, the National Approved Letting Scheme for private letting agents, chair of FareShare – a surplus food distribution network founded by Crisis and a lay member of the Solicitors Disciplinary Tribunal.