If you are a Broadland tenant, please contact Customer Services via Tenants Online. You can also contact Customer Services by email (see form below) or phone 0303 303 0003.
To avoid waiting in a queue, please note the busy times* (red and amber) on the picture below.
*Under the current Coronavirus restrictions, our Customer Services line is open Monday to Friday, 9am-5pm.
Or you can email us your query – complete the form below:
If you need to make a complaint, here is our complaints policy and procedure.