If you are a Broadland tenant, please contact Customer Services via Tenants Online. You can also contact Customer Services by email (see form below) or call 0303 303 0003.
To avoid waiting in a queue, please note the busy times – red and amber – on the picture below. Please note, under the current Coronavirus restrictions, the Customer Services line is open Monday to Friday, 9am-5pm.
Email us your query or complaint:
See what we're up to by following along on social media.
Monday–Friday 8am-5pm, tel: 0303 303 0003
Out of hours emergencies: 0303 303 0003
Media enquiries only: Paula Strachan 07880 196830
Please note, all calls are recorded for training and monitoring purposes.