We have asked Jones Lang LaSalle to carry out a number of external property surveys on our behalf. Independent surveys are very important to Broadland, as they ensure our property records are kept up to date. We will be contacting tenants whose homes are affected by email, text or letter.
Property surveys will take place between 24 May 2021 and 7 June 2021. If your property is in one of the chosen areas, you may see surveyors from Jones Lang LaSalle walking about. They may stop to make notes on your property. This is normal and is part of their survey. They will not be knocking on doors or informing tenants when they are in the area, so you might not even know they have visited.
Please note: Jones Lang LaSalle will only be surveying the outside of your property. They do not need to go inside your home and will not ask permission to enter.
For your security, all Jones Lang LaSalle personnel carry a photographic ID card. You may ask to see this ID if you are concerned.
If you are in any doubt, or are worried that someone is trying to access your property when they shouldn’t be, please call our Customer Services Team on 0303 303 0003.