You can report new routine repairs using Tenants Online, if you are able to use this service.
If you have previously reported a routine repair, there is no need to contact us – your repair will already be on the system.
Routine repairs will be done on a priority and area basis – see below. We are working through the backlog of repairs from the lockdown as quickly as possible. When our staff visit your home they will follow Covid-19 safety precautions.
Planned works : our planned works schedule was put on hold at the start of the year and focused on the backlog of repairs. The 2021-22 schedule may change and is subject to any further Covid-19 restrictions and budgetary considerations. Apologies for any inconvenience.