We’re here to help.
You can also call Tenancy Support on 0303 303 0003.
Get a water meter
A water meter measures how much water you use and ensures that you only pay for what you use. Meters are fitted free by your water company, who can tell you if one is suitable for your home.
Get support from your water supplier
Water companies can help if you have specific needs. For example, you may get a cheaper rate if you are on a low income or you get priority if there is a disruption to the main water supplies.
The WaterSure Scheme will cap your bills no matter how much water you use. You can ask to join the scheme if:
- you already have a water meter and use excessive amounts of water because of a medical condition
- you have 3 or more children
Ask your water supplier if you can join the scheme if you are eligible.