We are a values-driven organisation. Our values shape our behaviours and are at the heart of how we work with residents, employees, partners and stakeholders.
We believe that everyone should have a home that meets their needs. Our business is about people, helping to create thriving neighbourhoods and communities.
Everyone at Broadland, whether they are board members, resident panel members, employees or volunteers, are expected to work in line with our values.
Our Values

Openness
You will admit to mistakes and learn from them.

Responsible
You will actively use your skills and knowledge to ensure high quality outcomes.

Collaborative
You will support Broadland’s one team approach and challenge silo working when you are aware of it.

Fair
You will treat everyone you work with, including residents, colleagues and partners, with respect, politeness and courtesy.

Innovative
You will embrace changes in ways of working when adopted by Broadland and support colleagues who find change difficult.

Reliable
You will demonstrate 100% commitment to our customers – internal and external – in order to achieve the best possible outcomes.

Trustworthy
You will demonstrate professionalism in all that you do and stick to our approved policies and procedures.

Environmentally Aware
You will help the Association reduce its carbon footprint by looking to help us reduce the damage of our activities on the planet.
