Customer Service Phone Lines
Please note from 14:30pm on Wednesday 25th February, our Customer Service lines will be covered by Norse Cover, taking emergency repairs only.
Lines will open as usual at 8:30am on Thursday 26th February.
Thank you
Manage your home
Find all information on managing your home.
Report a repair
Get in touch about a repair or find out more.
Tenants Online
Log in to your Broadland portal or register.
Make a complaint
Make a complaint and see our handling process.
Pay your rent
View our variety of payment methods to pay your rent.
Find a home
Find out how you can apply to rent or buy a home.
Our Purpose
Our purpose is simple: we believe everyone deserves a home that suits their needs. Beyond building houses, we focus on people, fostering thriving neighbourhoods and communities. We strive to deliver caring, effective and high-quality services fair to all. Our goal is to create living environments where tenants have genuine choice and control.
Developing New Homes
With our award-winning planning and design, we tailor a variety of house types, from charming bungalows to spacious 4-bedroom houses. Our approach prioritises local building materials, architectural details and timeless styles, reflecting the unique character of each village.
Get Involved
Your involvement matters in shaping our services and evaluating our performance.
Our Publications
Stay up-to-date with the latest updates and stories with our publications.
Neighbourhood Officers
Find your Local Delivery Team and their contact details.
Sheltered Housing
Discover our sheltered housing options tailored for independent living.
Tenant Support
Help with budgeting, maintaining your home, or finding ways to save energy.
Learn more about Shared Ownership, eligibility and our available properties.
