How we can help
We understand that managing your tenancy can sometimes feel overwhelming, and we are here to help. Whether you need help with with budgeting, maintaining your home, or finding ways to save energy, our compassionate Tenancy Support team is here to provide the support you need.
What does Tenancy Support do?
We can help you with:
- Managing your tenancy
- Maintaining your home
- Benefits advice
- Personal budgeting
- Rent payments
- Self-neglect and hoarding
If you would like to refer yourself to Tenancy Support, please click on the button below to direct you to the referral form.
Or contact Customer Services on 0303 303 0003.
Welfare Benefits
Find guidance on applying for welfare benefits, understanding your entitlements and accessing support.

Domestic Abuse
Access confidential support, advice and resources to help you stay safe. Get assistance if you’re experiencing domestic abuse.

Health & Wellbeing
Explore resources to improve your mental and physical health, with advice on staying active, accessing healthcare and promoting overall wellbeing.

Managing Money
Get practical tips and tools to help you budget, manage debt and make informed decisions to keep your finances on track.

Energy Saving
Learn how to reduce your energy bills with simple, effective tips to save energy at home and information on entitled payments.

Norfolk & Suffolk Directory Links
Norfolk Community Directory
The Norfolk Community Directory is an online directory for Norfolk residents and their families. It provides information, advice services and activities all over the county. You can search by keyword or postcode.
Suffolk InfoLink
The Suffolk Info link is a similar resource for people living in Suffolk.
*The only exception to this is if we have safeguarding concerns about a child or vulnerable adult, or if we suspect there are crimes being committed at the property.