Need to talk?
Our Customer Service phone lines 0303 303 0003 are open:
- 8am-5pm Monday, Wednesday, Thursday
- 9am-5pm Tuesday & Friday
All calls are recorded for training and monitoring purposes. During out-of-hours, your call will automatically go through to our out-of-hours service. Please note, this service is for emergencies only.
Broadland tenants can also contact us on Tenants Online.
Online Enquiry Form
If you have more than one repair, please submit 2 forms. This helps us ensure we send the correct trade to carry out the repair.
Reasonable Adjustments
To find out all information on making adjustments for residents, please visit Reasonable Adjustments.
Offices
Our offices are CLOSED for drop-in visits by tenants, all appointments need to be booked in advance.
Head Office
NCFC, Carrow Road, Norwich NR1 1HU
Tel. 0303 303 0003
Great Yarmouth
19-20 Regent Street, Great Yarmouth NR30 1RL
Tel. 0303 303 0003
Dereham
7 Aldiss Court, High Street, Dereham NR19 1TS
Tel. 0303 303 0003
King’s Lynn
Broadland House, Pleasant Court, Hospital Walk, King’s Lynn PE30 5PR
Tel. 0303 303 0003