Broadland tenants can contact us direct on Tenants Online.
Telephone
You can call us on 0303 303 0003. All calls are recorded for training and monitoring purposes.
In the evening, at weekends and on bank holidays, your call will automatically go through to our out-of-hours service.
Area offices
Our offices are CLOSED to drop-in visits by tenants, all appointments need to be booked in advance.
For out-of-hours emergencies, please call 0303 303 0003
Head Office
NCFC, Carrow Road, Norwich NR1 1HU
Tel. 0303 303 0003
This office is currently closed, appointments need to be booked in advance.
Our telephone lines are open:
8am-5pm (Monday, Wednesday, Thursday)
9am-5pm (Tuesday & Friday)
Please note the later opening times on Tuesdays and Fridays to allow for Customer Services training
Great Yarmouth
19-20 Regent Street, Great Yarmouth NR30 1RL
Tel. 0303 303 0003
This office is currently closed, appointments need to be booked in advance.
Dereham
7 Aldiss Court, High Street, Dereham NR19 1TS
Tel. 0303 303 0003
This office is currently closed, appointments need to be booked in advance.
King’s Lynn
Broadland House, Pleasant Court, Hospital Walk, King’s Lynn PE30 5PR
Tel. 0303 303 0003
This office is currently closed, appointments need to be booked in advance.