PLEASE NOTE: As reported in our May Door to Door, this year we have had difficulties recruiting and maintaining in-house window cleaners. However, our teams are now back up to full strength. We are working hard to catch up with the backlog of window cleaning at our schemes. If you have had fewer visits recently, this will be reflected in your service charge and we will be notifying you. The backlog of visits may take a little while to clear, so thank you for your continued patience.
Together with our tenants, we have agreed cleaning standards for the communal areas of our different types of scheme. See the standards for housing with care below:
The standards for sheltered schemes and general needs schemes will be posted as soon as possible.
Feedback on cleaning services