Our Customer Services phone line 0303 303 0003 is open:
- 8am-5pm on Monday, Wednesday and Friday
- 9am-5pm on Tuesday and Friday (the later start on these days is for staff training).
Broadland tenants can contact Customer Services direct through Tenants Online.
You can also email Customer Services.
Out of hours service
In the evening, at weekends, on bank holidays and occasionally at other times, your call will automatically go through to our out-of-hours service. Please note, this service is for emergencies only.
All calls are recorded for training and monitoring purposes.