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Broadland Housing Group
Homes, community & support since 1963
0303 303 0003
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Tackling Homelessness in Our Region
Welcome
➢
Homes
➢
Developing New Homes
➢ Tackling Homelessness in Our Region
Ketts Hill, Norwich
Elm Road, Thetford
Lakenfields, Webster Court, Norwich
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About the project
About us
Board and leadership
Board members
Judith Elliott
Broadland Development Services
Broadland Meridian
Broadland St Benedicts board
Directors
Gavin Tempest
Iain Grieve
James Godfrey
Jenny Watson
Joanna Ballman
Judith Elliot
Louise Archer
Michael Newey
Michael Newey
Moreen Pascal
Richard Alexander
Simon Hibberd
Siobhan Trice
Steve Dickinson
Broadland Development Services
Broadland vlogs
Considering a career in social housing?
Cookies
Creative Matters – living with homelessness
Governance documents
AGM summaries
Annual Reviews
Corporate Strategy
Data protection and GDPR
Financial statements
Minutes
Value for money
Homes for Cathy
East Anglia Regional Meeting October 2019
Homes for prison leavers – 17 November 2020
Housing First – 4 March 2021
Housing First seminar – 4 September 2020
Migrant homelessness
Reframing Homelessness – 20 October 2020
Tenancy Sustainment – 29 January 2021
Our accreditations
Our publications
Door to Door audio
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Read previous issues
Send us your feedback
Housing Matters
Policy documents
Our values
Against domestic abuse
Digital by Default
Gypsy and Traveller Housing
Harry’s Pledge
History
Independent East
Mental Health Champions
Placeshapers
Tpas
Sign up to be a member
Members event – Independent East – 26 May 2022
Members Events- Looking forward – 16 March 2023
Members Seminar – 17 November 2021
Members Seminar – coping with the pandemic – 12 April 2022
Members Seminar – Decarbonisation
Members’ Seminar – 12 May 2021
Members’ Seminar – 18 March 2021
Members’ Seminar – 29 August 2020
Sustainability
Award-winning environmental upgrade
Environmental Champions
Greener travel
Recycle your way green
Performance
Strategy and policy
Tender and procurement
Modern slavery statement
Why become a member of Broadland?
Work for us
Apprenticeships
Current vacancies
Why work for us?
Admin
AGM
Board minutes
Broadland Admin
Brooks Green Gypsy and Traveller site, Norwich
Canary Quay, Norwich
Christmas fire safety
Consultation Demo
Leave Feedback
Site Plan
Contact the Estate Services team
Contact us
Customer Services
Complaints Charter for Housing
Local delivery teams
Neighbourhood Officer
Find your Neighbourhood Officer
Making a complaint
Anti-social behaviour (ASB)
Housing Ombudsman – Complaint Handling Code
Our record on complaints
Report a concern about domestic abuse or adult safeguarding
Tenants Online – user guides
Update contact details
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Cookie Policy
Door to Door Online Magazine
East Anglian Regional meeting April 2023
East Anglian Regional meeting November 2023
Easter Event
Feedback on Estate Operatives Services
Helen Skoyles
Home
Homes
Developing New Homes
‘Amador’ house design & floor plans
‘Ballard’ house design & floor plans
‘Knights’ house design & floor plans
‘Mumford’ house design & floor plans
Back Lane, Roughton
Brisley, Norfolk – housing needs survey
Broadgate Close, Northrepps
Broadland Development Services
Broadland St Benedicts
Church Road – building specifications
Church Road – consultation questionnaire
Church Road – design development
Church Road – site & context
Church Road – site models
Colby & Banningham
Community Consultation & Planning
Completed Schemes
Currently in Construction
Driving sustainable development in Norfolk
Jubilee Court, Great Yarmouth
Kemble house design
Longham, Norfolk – housing needs survey
Norwich Road, Corpusty
Purdy Street, Salthouse
Sheringham Road – building specifications
Sheringham Road – consultation questionnaire
Sheringham Road – design development
Sheringham Road – site & context
Sheringham Road – site models
Tackling Homelessness in Our Region
West Beckham – Church Road & Sheringham Road
Find a home
Gypsy Roma & Traveller sites
Homes for sale
Looking after your new home
Housing with care
Benjamin Court, Cromer
Dell Rose Court, Norwich
Harriet Court, Norwich
Lisbon Court, King’s Lynn
Lloyd Court, Kelling
Oakes Court, Downham Market
The Lawns, Great Yarmouth
Moving home
Mutual exchange
New apartments to rent at Canary Quay!
Shared ownership
Existing shared owners – important documents
Information for existing shared owners
Looking after your new shared ownership home
What is shared ownership?
Sheltered housing
Oulton Court, Oulton Broad, Suffolk
Samford Court, Worlingham, Beccles, Suffolk
St Katherine’s Court, King’s Lynn, Norfolk
The Cedars, Norwich
Woodcote, near Norwich, Norfolk
York Place, Dereham, Norfolk
Rent a home
Homes to rent
Housing with care open days
Homes for Cathy/NSHP Seminar 30 April – agenda
How we prioritise repairs
News
Pay less for energy
Plumbers – Sorrel & Campion House upgrade
Previous phases
Repairs & Improvement Workshop
Residents Voice
Robert Kett Court, Wymondham
RSH Consultation on Consumer Standards
Rules & Standing Orders
Tenancy Fraud
Tenant support
Apply for tenancy support
Cost of living rises
Domestic abuse – we can help
Employment and training
Check your skills
CV writing
Interview technique
Job searching
Training opportunities
Volunteering opportunities
Energy saving
Energy and heating discounts
Gas and electricity bills
Keep on top of energy costs
Priority service registers
Switching energy suppliers
Water bills
Energy saving tips
Going digital
Health and wellbeing
Looking after your home
Norfolk Directory
TILS+ (tenancy and independent living skills training)
Welfare benefits
‘Bedroom tax’
Benefit cap
Your health & wellbeing
Exercise
Information and tips on mental health
Real-life tenant stories
Sources of support
Your money
Credit unions
Loan sharks
Tenants
About your Broadland home
Adult safeguarding
Aids & adaptations
Carbon monoxide
Cleaning
Cleaning standards
Contents insurance
Controlling condensation and mould
Electrical fires
End your tenancy
Estate Services
Fire safety
Tumble dryer fires
Hard water tips
Health and safety
Health and Safety Policy Manual
Icy weather
Illegal dumping
Important information about tenant alterations
Important safety information for tenants
Fire safety – who is respsonsible?
Fire safety leaflets
Fire safety videos
Making alterations to your Broadland property
Pets
Right to acquire
Switchee smart thermostat
Waste
Electrical safety
Gas safety
Events Calendar
Foodbanks
Get involved in your local area
Get involved!
Back Issues – Get Involved – Door to Door
Community Conversations
Community Inspectors
Digital Panel
Door to Door Tenant Magazine
Gardening Competition 2024!
Good Neighbour Award
Housing for Over 55s (HOP) Panel
Mystery Shopper
Together with tenants
Paying your rent
Rent arrears
Talk to us about your rent
Universal Credit
Preparing for Universal Credit: tips from our tenants!
Reporting your housing costs on Universal Credit
Universal Credit – online journal
Universal Credit – your questions
Universal Credit and your rent
Will Universal Credit affect you?
Pinboard
Submit to Pinboard
Rent and arrears
Saving with Norwich Credit Union
Service Charges
Sorrel & Campion House: replacement of hot and cold water pipes
Support organisations
Tell us about your rent issue
Tenant Assurance Panel
Tenant Perception Survey
Warm home discount scheme
Test Welcome
The Lathes Refurbishment
Training Page
Ukraine – what we can do to help
View from the frontline
Waste and recycling: important information for Shipfield tenants
Damage to your property
Planned maintenance works
Priority repairs 2022
Repairs – FAQs
Report a repair
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