Mystery Shopping is a great way to be involved with us and can be rewarding.
Why be a Mystery Shopper?
- We reward you with Love to Shop vouchers
- We pay travel expenses
- We refund any costs of telephone calls
- We give full training and provide any materials for you
Why we need you
- You will inspect our properties before new residents move in, to ensure we are meeting our standards
- You will ensure our Customer Services team are reporting repairs correctly – are they polite? Did they get the right information from you?
- How about our out of hours service, is this up to scratch?
As a Mystery Shopper you get to test out a variety of our services. Work with us to set the criteria and help us plan the best way to improve our services.
If you are interested in joining the team, email us or call 01603 750113. Our Mystery Shopper roles are open to Broadland Housing residents only.
Please note, the 2025 Mystery Shopper training dates are to be confirmed.