Find your Local Team
*Please include a space inbetween your postcode. eg. NR1 1GS
The Neighbourhood Officer is part of the local delivery team in your area. Please note that some Neighbourhood Officers are also Team Leaders.
Your local team includes a Neighbourhood Officer, Delivery Team Leader and a Delivery Team Manager.
Your local Neighbourhood Officer/s
Your local Delivery Team Leader/s
Your local Delivery Team Manager
Please note:
- Some team members have dual roles as Neighbourhood Officer/Delivery Team Leader
- Some roles are joint posts or job-shared, so there may be more than one contact in each role
- Sally Grant and Victoria Webb job-share their role
Local Delivery Teams
Your local delivery teams looks after:
- Lettings
- Tenancy management
- Dealing with anti-social behaviour
- Repairs and maintenance
- Cleaning
- Estate services and grounds maintenance
What is a Neighbourhood Officer?
The role of your Neighbourhood Officer is to:
- Allocate empty properties
- Interview prospective tenants
- Carry out viewings
- Sign up tenants
- Manage reports of anti-social behaviour (ASB)
- Investigate reports of tenant damage and estate management
- Support tenant events.
Contact your Neighbourhood Officer if:
- You want to end your tenancy and move out
- Your home no longer meets your needs and you’d like to enquire about a mutual exchange
- You want to discuss options for buying your home