• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
Broadland Housing Association

Broadland Housing Association

Homes, community & support since 1963

  • Show Search Search
    • Welcome
    • About us
      • About us
      • Our Boards
      • Become a Member
      • Our Values
      • Our Publications
        • Door to Door Magazine
        • Housing Matters
        • Annual Review
        • Financial Review
        • Corporate Strategy
        • Environmental, Social & Governance (ESG) Report
        • Tenant Perception Survey
      • Performance
      • Sustainability
      • Procurement, Contracts & Transparency
    • News
    • Careers
      • Careers at Broadland
      • Current Vacancies
    • Manage your home
      • Your home
        • Report a repair
        • Safety in your home
        • Shared Ownership – Current Owners
        • Damp and Mould
        • Home Alterations
        • Home Contents Insurance
        • Energy Saving
      • Your neighbourhood
        • Find your Local Team
        • Anti-social Behaviour
        • Waste
        • Estate Services
        • Cleaning standards
      • Your payments
        • Pay your rent
        • Tenants Online – How to
        • Help and support
        • Service Charges
        • Universal Credit
      • Your tenancy
        • End your tenancy
        • Tenancy Fraud
        • Types of Tenancies
        • Pets
      • Help and Support
        • Tenant Support
        • Adult safeguarding
        • A-Z Policies & Procedures
        • Information leaflets
    • Tenant Support
      • Apply for Tenancy Support
      • Welfare Benefits
      • Domestic Abuse
      • Health & Wellbeing
      • Managing Money
      • Energy Saving
    • Get involved
      • Become a member
      • Tenant Assurance Panel (TAP)
      • Housing for Over 55s Panel (HOP)
      • Digital Panel
      • Community Inspector
      • Mystery Shopper
      • Community Conversation
      • TPAS (Tenant Participation Advisory Service)
      • Tenant Perception Survey
      • Residents Voice
    • Contact us
      • Make a complaint
      • Tenants Online
      • Reasonable Adjustments
      • Update contact details
      • Find your Local Team
      • Download leaflets
    • Our Homes
      • Find a home
        • Rent a home
        • Shared Ownership
        • Housing with Care
        • Sheltered Housing
        • Gypsy Roma & Traveller sites
        • Mutual Exchange
        • Homes for sale
          • Properties for sale – existing homes
      • Developing New Homes
        • Community Consultation & Planning
        • Currently in Construction
        • Completed Schemes
      • About Broadland St Benedicts
    • Accessibility
    • Show Search
    Hide Search

    News

    Broadland finalist in SHIFT Awards 2017

    September 14, 2017

    We’re delighted to have reached the finals of the SHIFT Awards 2017.

    The annual SHIFT awards, organised by Sustainable Homes, recognise outstanding sustainability projects and achievements in the housing sector.

    In 2016 Broadland was accredited with the SHIFT Gold Standard, after progressing from highly commended in the first year of taking part, through Bronze and Silver SHIFT awards.

    This year, we are finalists in three award categories: Best sustainability team, Sustainable housing provider of the year and Most improved ever SHIFT landlord.

    “This is excellent news and reflects the hard work we’ve put into improving our sustainability performance over the past 12 months. We’re hopeful of reaching Platinum Standard in due course, but we know how difficult this is, with no housing associations achieving it last year,” said Louise Archer, Executive Property Director.

    Broadland Housing - SHIFT Gold Award accreditedBevan Jones, Managing Director of Sustainable Homes, said of this year’s SHIFT Awards finalists: “We are extremely pleased with the calibre and range of the entries this year. The judges have an incredibly tough job to select the winners. It’s great to see that sustainability still has a central place in the sector and beyond, and all the finalists should be proud of their achievements.”

    All category winners will be announced on 30 November* at the SHIFT Awards 2017 ceremony at Plaisterers’ Hall, London, attended by over 250 leading sustainability and housing professionals and key decision makers.

    Achieving SHIFT accreditation is evidence that an organisation is not only committed to improving sustainability but is backing its words with action. SHIFT drives change by providing organisations with recommendations for improvement and comparing their performance against their peers. SHIFT helps organisations improve the quality of life for their residents and staff through higher quality homes and offices.

     

    *UPDATE: Broadland Housing was awarded joint ‘Highly Commended’ for most improved ever SHIFT landlord category 2017. Read the full results here

     

    It’s good to be GREEN!

    August 24, 2017

    Tenants and friends enjoyed a sunny day of eco-fun at our Sorrel and Campion House scheme in Norwich this weekend. Even the youngest visitors had a go at building a birdfeeder from recycled plastic bottles or exploring nature on the crafts table. And with tombola, facepainting, composting workshops, energy-saving tips and freebies, nature photography, yoga, picnic lunch and garden games, there was something for everyone!

    Many thanks to our tenant Mark Leggett for his photographs.

    Broadland tenants help shape guide for journalists

    August 15, 2017

    Benefit to Society campaign with Broadland Housing tenantsWe’re proud to be one of the housing associations* involved in Benefit to Society.

    This innovative campaign is producing a guide for journalists on how to avoid stereotyping of social housing tenants.

    So far the campaign has collected the views of more than 450 tenants on negative stereotyping in the media. Read more about the campaign here.

    Our tenants Richard and Mo recently joined 20+ other social housing tenants (see picture) to discuss the survey results and help put together the shape of the guide, which is being written by Rachel Broady from the National Union of Journalists.

    The guide encourages the media to look at the facts about who lives in social housing (70% are working or retired; 23% are unable to work due to disability or caring responsibilities, according to the most recent English Housing Survey), and to look for the real stories, not rely on lazy stereotypes.

    Richard and Mo and the rest of the tenant editorial group believe that social housing is a step up, not something that holds you back: having somewhere decent and affordable to live lets you get on with the rest of your life.

    The guide will be launched the week before Housing Day in September 2017. 

     

    *The Benefit to Society Campaign is sponsored and supported by:

    • Bolton at Home
    • Broadland Housing Association
    • Homes in Sedgemoor
    • Optivo
    • Progress Housing Group
    • Red Kite Community Housing
    • Rochdale Boroughwide Housing
    • Soha Housing
    • South Yorkshire Housing Association
    • Town & Country Housing Group
    • Wythenshawe Community Housing Group
    • Tpas
    • Association of Retained Council Housing
    • National Federation of ALMOs

    Anthony Collins Solicitors are also supporting the guide.

     

     

     

    Eco-fun day, Norwich – Sunday 20 August!

    August 15, 2017

    Good to be Green eco event, Sorrel and Campion House, August 2017We’re hosting a day of ‘Good to be GREEN’ fun on Sunday 20 August at our environmental award-winning Sorrel and Campion House scheme in Humbleyard, Bowthorpe, Norwich.

    From 12-4pm, tenants, friends, family and the local community are warmly invited to enjoy a fun-packed programme of eco-activities for all ages, including:

    • bee hotel and bird-feeder workshops
    • eco treasure hunt
    • wormery and composting corner
    • wellbeing and mindfulness sessions

    We’ll also be offering refreshments, garden games, tombola, face painting, music and more!

    If you’d like to volunteer to help on the day, please call Sally on 01603 750259.

     

     

     

    Tenants get creative with garden design!

    July 24, 2017

    With a new communal garden in the pipeline, York Place tenants were buzzing with landscaping ideas last week.

    The sheltered housing scheme in Dereham is being expanded to include 6 flats and 2 bungalows, with a new garden area being built on the old bowling green.

    Meeting tenants last week at York Place, Ed Mumford-Smith, Head of Planning, and local landscape designer Chris Yardley explained the plans and invited their ideas for the garden design.

    Tenants considered different plants for colour, scent and ‘bee-friendliness’. They also looked at design features such as planters accessible to tenants in wheelchairs, bird feeders and a pergola.

    The tenants’ top 3 priorities were:

    • easy access to the garden for wheelchair users or those with limited mobility
    • plenty of seating to ensure shade from direct sun at different times of day
    • year-round colour

    “I always start a garden design with an idea of what I’d like to see, with lots of variety, different textures, colour all year round, the buzzing of insects, birds flying in, but a garden that looks cohesive overall. It was really interesting to get tenants’ feedback today. I’ll now go away and incorporate their suggestions as far as possible”

    Chris Yardley, landscape designer

    Draft designs for the new garden are due to be presented to residents in October, and planting will take place in the spring.

    Photos by Keiron Tovell: Tenants sharing ideas for the new garden; Ed Mumford-Smith and Chris Yardley on the site of the new York Place garden, with Neil Footer of Estate Services

    • « Go to Previous Page
    • Page 1
    • Interim pages omitted …
    • Page 38
    • Page 39
    • Page 40
    • Page 41
    • Page 42
    • Page 43
    • Go to Next Page »

    Primary Sidebar

    • Door to Door Magazine
    • Housing Matters E-Newsletter
    • Annual Review
    • Financial Review
    • Corporate Strategy 2025-2029
    • Environmental, Social & Governance (ESG) Report
    • Eastern Region Seminar 22 May 2026
    • Tenant Perception Survey
    • New Local Teams

    Footer

    Social

    See what we're up to by following along on social media.

    • Facebook
    • Instagram
    • LinkedIn
    • TikTok
    • Twitter
    • YouTube

    Contact us

    Send us an email

    Broadland Housing Association,
    NCFC, Carrow Road,
    Norwich.
    NR1 1HU

    Call us

    Mon,Tues,Wed,Thurs: 8:30am-17:00pm / Fri: 8:30am-16:30pm tel: 0303 303 0003
    Out of hours emergencies: 0303 303 0003
    Find your Neighbourhood contact
    Media enquiries only: Paula Strachan 07880 196830
    Please note, all calls are recorded for training and monitoring purposes.

    Copyright © 2026 · Site created by Business Equip · Log in

    • Privacy Policy
    • Cookies
    Font Resize
    Contrast
    Accessibility by WAH
    • About the project
    • About us
      • Become a Member
      • Cookies
      • Creative Matters – living with homelessness
      • Governance documents
        • Minutes
        • Value for money
      • Homes for Cathy
        • Eastern Region Seminar 21 November 2025
        • Eastern Region Seminar 22 May 2026
        • Eastern Region Seminar 28 March 2025
      • Informative Videos
      • Our Accreditations
      • Our Boards
        • Board Members
          • Justin Plumpton
          • Maria Campos Torres
        • Broadland Development Services Board
        • Broadland Meridian Board
          • Stuart Everett
        • Broadland St Benedicts Board
          • Jackie Crisp
          • Jon Barber
        • David Richardson
        • Gavin Tempest
        • Iain Grieve
        • James Godfrey
        • Jenny Watson
        • Joanna Ballman
        • Judith Elliot
        • Leadership Team
        • Louise Archer
        • Michael Finister-Smith
        • Michael Newey
        • Moreen Pascal
        • Richard Alexander
        • Steve Dickinson
      • Our Publications
        • Annual Review
        • Corporate Strategy
        • Door to Door Magazine
        • Environmental, Social & Governance (ESG) Report
        • Financial Review
        • Housing Matters
        • Join our mailing list
        • Read online
        • Read previous issues
        • Send us your feedback
        • Tenant Perception Survey
      • Our Values
        • DAHA Accreditation
        • Digital by Default
        • Gypsy and Traveller Housing
        • Harry’s Pledge
        • History
        • Independent East
        • Mental Health Champions
        • Placeshapers
        • Tpas
      • Performance
      • Procurement, Contracts & Transparency
        • Modern Slavery Statement
      • Sustainability
        • Performance
    • Admin
    • Broadland Admin
    • Brooks Green Gypsy and Traveller site, Norwich
    • Careers
      • Draft page
      • Join our team
    • Consultation Demo
      • Leave Feedback
      • Site Plan
    • Contact us
      • Make a complaint
        • Complaint Handling Code
        • Compliance with the Complaint Handling Code
        • Our Complaints Policy
      • Reasonable Adjustments
        • Complaints Charter for Housing
      • Report a concern
      • Update contact details
    • Cookie Policy
    • Decent Home Standard
    • Documentary: World Homelessness Day 2024
    • East Anglian Regional meeting April 2023
    • East Anglian Regional meeting November 2023
    • Easter Event
    • Featured News
    • Get involved!
      • Community Conversations
      • Community Inspectors
      • Digital Panel
      • Gardening Competition 2025 Results
      • Good Neighbour Award
      • Housing for Over 55s Panel (HOP)
      • Mystery Shopper
      • Residents Association
      • Sign up to be a member
        • Members Events- Looking forward – 16 March 2023
        • Members Seminar – Decarbonisation
      • Tenant Assurance Panel (TAP)
    • Hein van den Wildenberg
    • Helen Skoyles
    • Home page copy
    • Little Snoring – Drone Footage
    • LivGreen
    • Manage your home
      • FREE Premier League Kicks sessions
      • Get involved in your local area
      • Help and Support
        • A-Z Policies & Procedures
        • Data protection and GDPR
        • Download leaflets
      • Pinboard
        • Submit to Pinboard
      • Saving with Norwich Credit Union
      • Sorrel & Campion House: replacement of hot and cold water pipes
      • Support organisations
      • Tell us about your rent issue
      • Warm home discount scheme
      • Your home
        • Adult safeguarding
        • Aids & adaptations
        • Carbon monoxide
        • Cleaning
        • Cleaning standards
        • Damp and Mould
        • Electrical fires
        • Health and safety
          • Health and Safety Policy Manual
        • Home Alterations
        • Home Contents Insurance
        • Icy weather
        • Illegal dumping
        • Neighbourhood Management Policy & Procedure
        • Report a repair
          • Damage to your home
          • How we prioritise repairs
          • Planned maintenance works
          • Priority repairs 2022
          • Repairs – FAQs
        • Right to acquire
        • Safety in your home
          • Fire Safety
            • Tumble dryer fires
          • Fire safety leaflets
        • Shared Ownership – Current Owners
          • Looking after your new shared ownership home
          • Policies
        • Electrical safety
        • Gas safety
      • Your payments
        • Pay your rent
        • Service Charges
        • Universal Credit
          • Preparing for Universal Credit: tips from our tenants!
          • Reporting your housing costs on Universal Credit
          • Universal Credit – online journal
          • Universal Credit – your questions
          • Universal Credit and your rent
        • Tenants Online – How to
      • Your tenancy
        • End your tenancy
        • Pets
        • Tenancy Fraud
        • Types of Tenancies
    • Member events 2024
    • Members Events 2025
    • Members events 2026
    • New Local Teams
    • New Menu
    • News
    • NSHP Contact Page
    • NSHP Get Involved
    • Our Homes
      • Developing New Homes
        • ‘Amador’ house design & floor plans
        • ‘Ballard’ house design & floor plans
        • ‘Knights’ house design & floor plans
        • ‘Mumford’ house design & floor plans
        • About Broadland St Benedicts
        • Back Lane, Roughton
        • Brisley, Norfolk – housing needs survey
        • Broadgate Close, Northrepps
        • Broadland Development Services
          • Andrew Savage
        • Church Road – building specifications
        • Church Road – consultation questionnaire
        • Church Road – design development
        • Church Road – site & context
        • Church Road – site models
        • Colby & Banningham
        • Community Consultation & Planning
          • Blakeney
        • Completed Schemes
        • Currently in Construction
        • Driving sustainable development in Norfolk
        • Jubilee Court, Great Yarmouth
        • Kemble house design
        • Longham, Norfolk – housing needs survey
        • Norwich Road, Corpusty
        • Sheringham Road – building specifications
        • Sheringham Road – consultation questionnaire
        • Sheringham Road – design development
        • Sheringham Road – site & context
        • Sheringham Road – site models
        • Tackling Homelessness in Our Region
        • West Beckham – Church Road & Sheringham Road
      • Find a home
        • Gypsy Roma & Traveller sites
        • Homes for sale
          • Looking after your new home
          • Properties for sale – existing homes
        • Housing with Care
          • Benjamin Court, Cromer
          • Dell Rose Court, Norwich
          • Harriet Court, Norwich
          • Lisbon Court, King’s Lynn
          • Lloyd Court, Kelling
          • Oakes Court, Downham Market
          • The Lawns, Great Yarmouth
        • Mutual Exchange
        • Shared Ownership
          • Information for existing shared owners
          • What is Shared Ownership?
        • Sheltered housing
          • Oulton Court, Oulton Broad, Suffolk
          • Samford Court, Worlingham, Beccles, Suffolk
          • St Katherine’s Court, King’s Lynn, Norfolk
          • The Cedars, Norwich
          • Woodcote, near Norwich, Norfolk
          • York Place, Dereham, Norfolk
      • Rent a home
        • Homes to rent
    • Patricia Hollis House – Your home
    • Previous phases
    • Properties for Sale
    • Repairs & Improvement Workshop
    • Residents Voice
    • Robert Kett Court, Wymondham
    • Rules & Standing Orders
    • Search
    • Search Results
    • Tenant Support
      • Apply for Tenancy Support
      • Domestic Abuse
      • Energy saving
        • Gas and electricity bills
        • Priority service registers
        • Switching energy suppliers
      • Energy saving tips
      • Health and wellbeing
      • Job searching
      • Looking after your home
      • Norfolk Directory
      • TILS+ (tenancy and independent living skills training)
      • Your health & wellbeing
        • Exercise
        • Health and wellbeing news
        • Information and tips on mental health
        • Real-life tenant stories
      • Your money
        • Credit unions
        • Loan sharks
      • Welfare Benefits
      • Foodbanks
    • Test Welcome
    • The Lathes Refurbishment
    • Training Page
    • Ukraine – what we can do to help
    • Waste and recycling: important information for Shipfield tenants
    • Welcome
    • Your neighbourhood
      • Estate Services
      • Find your Local Team
      • Waste
      • Anti-social Behaviour
        • Support for Victims of Antisocial Behaviour
    • Greener travel
    • Networking Event at Barnham Broom – 9th October
    • Norfolk Homelessness Prevention Strategy 2022-2025
    • NSHP News & Events