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Broadland Housing Association

Broadland Housing Association

Homes, community & support since 1963

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    News

    Broadland AGM 2019

    October 7, 2019

    Michael Newey, Group Chief Executive, told our Annual General Meeting in September that Broadland needs to continue “stretching itself” if we are to help tackle the UK’s “appalling” homelessness problem.

    Broadland completed 67 new homes in the year to March 2019, and another 259 are under construction. Michael said:

    Far too many people don’t have homes in this country.  According to Shelter there are 268,000 homeless people in England, and that includes a terrifying number of children. We are in an appalling situation. At the end of the day the solution to homelessness is bricks and mortar, and that’s why we have to stretch ourselves to build more.

    Broadland’s Annual Review shows outlines plans to deliver 291 new homes in the current financial year, with a further 172 in 2020-21, and 147 in 2021-22.  We allocated 476 homes in 2018-19, of which 75 were let to homeless people, and further 131 to older people.

    As part of Broadland’s pledge to tackle homelessness, we have signed up to the national Homes for Cathy initiative. We have made 9 clear commitments, including introducing flexibility into the way we allocate homes, and meeting the needs of vulnerable tenant groups.

    Michael also told the meeting about the importance of the work of our Tenancy Support team, which helps tenants who are at risk of losing their homes. He said:

    The team has supported nearly 400 tenants over the last year.  As a result of their work with those tenants, they have managed to bring in for those families a further £322,000 worth of benefits that they weren’t getting beforehand, either by challenging incorrect DWP decisions or securing benefits that tenants were entitled to.

    Looking to the future, Michael outlined our new corporate strategy, 2019-23. Going forward, we have strengthened our commitments on tackling homelessness, renewed our focus on involving tenants in shaping the future of our organisation.

    Download our Corporate Strategy 2019-23Download

    Broadland signs mental health pledge

    September 18, 2019

    Broadland has joined more than 1,200 organisations across the UK who have signed the Time to Change Employer Pledge. 

    The pledge is a commitment to changing the way we all think and act about mental health in the workplace. 

    Group Chief Executive Michael Newey said:

    I’m delighted to sign this pledge on behalf of Broadland. Although things are slowly changing, there is still a great deal of stigma around mental health, and often a lack of understanding of the issues. We want our staff to feel comfortable to be able to start conversations around mental health and are committed to supporting their wellbeing at work.

    By signing the pledge, Broadland commits to a 12-month Employer Action Plan. The plan will help us put in place best-practice interventions and policy to help our staff work in ways that promote positive mental wellbeing. This will support lasting, cultural change through a plan of tangible, measurable activity. 

    In May 2019 Broadland launched a team of staff Mental Health Champions across the organisation. The champions offer a confidential, 1-to-1 service in the workplace. The Mental Health Champions’ role is to listen, support and signpost suitable services to colleagues who may be struggling with their mental health. They also raise awareness and promote mental wellbeing across the organisation.

    Staff have also voted for Mind as their charity of the year for fundraising.

    Broadland Housing’s Mental Health Champions, May 2019

    Housing with care schemes rated ‘outstanding’

    September 16, 2019

    The Lawns, our housing with care scheme in Great Yarmouth, where NorseCare provides care and support services, recently celebrated an ‘outstanding’ CQC (Care Quality Commission) inspection report. Nationally, just 3% of care is rated as outstanding by the CQC .

    Inspectors visited The Lawns, where Broadland tenants live independently in their own flat, in August 2019 and spoke to tenants, their relatives and staff. In their report they rated the scheme as outstanding in 3 key areas – for the caring, responsive and well-led aspects, and ‘good’ for the safe and effective elements.

    The CQC inspectors reported that:

    …the service was exceptional in placing people at the heart of the service with a strong person-centred caring and responsive ethos.

    Broadland tenants told the inspectors that they were “treated with exceptional kindness, compassion and respect.” One tenant described the staff as “absolutely wonderful, always there when I need them and always cheerful”.

    The CQC inspectors recognised that one of The Lawns’ strengths was in the range of activities for tenants and local community engagement, particularly a successful intergenerational activity initiative with the local school. Children come into the scheme every week for lunch and spend time with the tenants, including seated football. One Broadland tenant told the inspector: “It’s really good fun when they come in, it makes you feel good being with young people!”

    NorseCare Registered Manager Carole Nisbett praised her team at the scheme:

    The Lawns is a great place where people love to live and love to work. We were delighted to receive an outstanding at our last inspection for how we care for people, but to receive an overall outstanding is just wonderful. We love being part of the local community and are always looking at new ways to help people and to improve the way we support them.

    • John Lee (93), who has lived at the Lawns for 2 years with Maria Kellatti, wellbeing co-ordinator
    • Lisbon Court celebrates its ‘outstanding’ CQC award

    Lisbon Court, another Broadland scheme where NorseCare provides care and support services, was also rated outstanding, in June 2019.

    The housing with care scheme in Galyon Road, King’s Lynn, was rated at outstanding in 3 key areas of the report – for the caring, responsive and well-led aspects – and good for the safe and effective elements.

    The CQC inspectors remarked how Lisbon Court staff:

    …went above and beyond what was expected of them to help ensure people were not isolated and continued to be engaged in the service and wider community and take part in meaningful activity.

    Find out more about our housing with care service in Norfolk.

    Sandcastle competition a winner

    August 30, 2019

    Broadland tenants got a chance yesterday to do some construction themselves – with a summer sandcastle building competition on Gorleston beach.

    We provided the buckets, spades and miniature flags – so tenants just needed to bring their imagination and be willing to get digging on Gorleston’s pristine sandy beach.

    Brian and Angela built the winning sandcastle, and received a voucher for Great Yarmouth’s Sea Life Centre.

    The top children’s sandcastle was built by siblings Rhys, Sophia and Tobey Jones, who live in Gorleston.

    Paula Strachan, Corporate Communications Manager, said:

    It’s so important that we keep up a dialogue with our residents, so that they can have a real say in the way that the association is run, and we know the issues which are important to them.

    10 year celebration for Brooks Green

    August 20, 2019

    Brooks Green site at Harford, just south of Norwich, celebrated its 10th birthday recently. The scheme was created in 2009 and resulted from an innovative partnership between South Norfolk Council and Broadland Housing Group – the first development of its kind in the UK.

    The site has 8 caravan pitches, each with an attached building with dining, bathroom and toilet facilities.  Families rent their pitches from Broadland the same way as regular affordable housing.

    To mark the 10th anniversary of the site, Broadland hosted a BBQ and put on children’s activities for tenants and their families. 

    Betsy Mitchell has lived at Brooks Green since it opened, and she has seen 12 of her 15 grandchildren born there. Betsy said the scheme had transformed the lives of the families living there:

    I reckon this is one of the best sites that has been built. I had lived on a site when I was younger, and the facilities were tiny and very basic; here we have got everything you would have in a house, except the bedrooms.

    When they first showed me the plans, I was amazed.  In fact, I never thought it would happen.  It has massively improved life for the kids, for us all.

    Joining the celebrations was Broadland Housing Group chief executive Michael Newey. He said:

    Our job is to create places where people can create communities.  The Gypsy and Traveller community is often misunderstood, but we refuse to accept that any single group should be second-class citizens.

    The idea that families are constantly being moved on, even when they include people with terminal illnesses, as well as children of all ages – that denies them the ability to be part of the kind of community which most of us take for granted.

    It took an innovative mindset and a lot of hard work to create this – but looking at it ten years later, it was very definitely worth it.  It has become a proper community.

    There aren’t anywhere near enough plots for the Gypsy and Traveller community.  Our job is to solve housing need; so when we can, we will.

    Broadland Housing Group executive development director Andrew Savage, who played a major role in bringing Brooks Green into existence ten years ago, was also at the celebration:

    10 years ago, no one knew what type of Gypsy and Traveller site would be successful.  Too many organisations don’t spend the time finding out how these communities work.

    But if you listen, as we did, and you give people a decent place to live, then when you come back 10 years later, you will find a vibrant and successful community.

    The Brooks Green site was developed with funding from the Department for Communities and Local Government, while the land is leased from a local famer.  Following cuts to central government funds for the development of authorised Gypsy and Traveller sites, few similar projects have been completed across the UK in the past decade.

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