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Broadland Housing Association

Broadland Housing Association

Homes, community & support since 1963

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    PCC visits Foundations project for prison leavers

    May 12, 2022

    PCC visits Foundations project for prison leavers

    The Police and Crime Commissioner (PPC) for Norfolk, Giles Orpen-Smellie, recently visited St Martins’ Foundations project. As a project partner, Broadland provides high-quality properties and the Probation Service makes the referrals.

    Foundations helps prison leavers to reintegrate back into Norfolk’s communities, reducing the likelihood they will reoffend or become homeless.

    Supported housing for prison leavers

    Foundation project workers make sure that everything is ready as soon as clients move in, including all white goods and furnishings. The properties are finished to a high standard, with crockery, bedding and other items purchased to make the house a home. It is a new experience for the clients to take pride in their home. This is the first time they have been valued enough to be trusted with a property and this empowers them to take control of their lives.

    Built into the project is support from a health navigator who works alongside the clients to help them to attend appointments. Often long-term health conditions are masked by a chaotic lifestyle. Once a person becomes settled in their accommodation, it is not uncommon for health problems come to the fore so it is crucial that people are supported into getting the treatment they need.

    Set up at the start of the pandemic, is part Foundations is part of wider project with Norwich City council to provide decent homes for people so they are no longer on the street.

    Offending has reduced

    Foundation statistics show that offending has reduced. The project has attracted national recognition and was highly commended in the Homeless Link ‘prevention into action’ awards 2021.

    Data identified a ‘revolving door’ cohort of clients who bounced between prison, the streets, hostel accommodation and back to prison. These are people at a high risk of reoffending and becoming trapped in a cycle of homelessness. Complex issues might include past trauma, addiction and abuse. Their histories make them too risky and services are reluctant to engage with them.

    Case study – Justin

    Foundations client Justin is 37 and has been a prolific offender throughout his life. The St Martins team first met Justin when he was homeless in 2014, following the breakdown of an 18-year relationship with his partner. He left his family home and reverted back to offending behaviour that was instilled during his childhood, resulting in numerous small offences, usually to fund his drug use.  For years, Justin bounced between hostels and short prison stays, with increasing paranoia and mental distress. This cycle was broken when Justin moved into a one-bedroom flat within the Foundations project. His illicit drug use appears to have stopped now he is on a maintenance prescription, and he is engaging positively with services. He budgets well, shops independently and his flat is clean and tidy. Whereas previously Justin lived from day to day – sometimes hour by hour – he now cares for his son, and has a long-term intention to get custody of him.

    The Police and Crime Commissioner commended the Foundations project as:

    a prime example of intuitive and formative thinking’

    Foundations give people the potential to achieve a place in the community, whereas they were perceived as a burden to society before in terms of court costs, policing and community safety.

    Tenants can now get training in independent living skills

    January 11, 2022

    Independent East / Your Own Place / Broadland Housing logos

    Broadland Housing tenants can benefit from tenancy and independent living skills training – thanks to our membership of Independent East.

    Your Own Place CIC successfully delivered its Tenancy and Independent Living Skills (TILS+) workshops to Saffron Housing Trust tenants last year. These engaging, practical workshops are now being offered to tenants of Broadland, Freebridge and Orwell housing associations, through their membership of Independent East.

    From January 2022, Your Own Place, a social enterprise based in East Anglia, will deliver the workshops to tenants at locations across Norfolk and Suffolk. The workshops, a mix of digital and face-to-face sessions, provide opportunities for people of all ages to develop and build on existing skills. A wide range of topics is covered, including saving and budgeting, self-care and wellbeing, and digital skills. The aim is to make a positive difference to tenants’ lives through developing their confidence and resilience.

    Helping more people into employment

    The partnership with Your Own Place is an exciting collaboration for Independent East. The new initiative aims to help more people into employment, reducing rent arrears and potential future evictions.

    Helping people to sustain their tenancies is a central part of what Broadland do. We are thrilled to be part of this partnership with Independent East and Your Own Place to invest in more support and training for many more people.

    Catherine Little, Executive Housing Director, Broadland Housing Association

    We’re absolutely delighted to be working not just with the residents of 4 regional housing associations, but with 4 housing associations that want to collaborate, support residents from across East Anglia and recognise that our Tenancy & Independent Living Skills Plus (TILS+) are beneficial for any person in any situation. Their compassion and understanding that having an impact on lives goes way beyond just being their landlord is why we want to work with them and be a part of building on the skills that tenants already have. We know that the residents we work with are experts in their own lives, we respect their experiences and contributions and love the two-way learning. Fun, participative and engaging workshops will be delivered with 400 tenants during 2022 across 8 different locations – with the aim of building the skills to be happy in their homes and ultimately prevent homelessness.

    Rebecca White, CEO, Your Own Place

    We have been really pleased with how well the workshops have been received by Saffron’s tenants and it’s fantastic that it’s now going to be delivered by Independent East to help even more tenants across the region. Not only is it a great opportunity for them to learn new skills, but it provides scope for tenants to meet those from other housing associations, share their experiences, support one another and help create cohesive communities.

    Paula Tuck, Assistant Director of Customer Services at Saffron and member of the Independent East Residents Group

    Watch a video of Chantay, one of Saffron’s tenants, talking about her experience of the TILS+ workshops (credit: Your Own Place).

    Free IAP launched for Broadland tenants

    October 1, 2020

    Broadland is delighted to announce the launch an Individual Assistance Programme (IAP) for tenants and their immediate family members.

    The IAP is a free, independent service providing Broadland tenants with 24-hour access to professional and confidential telephone counselling, advice and support. 

    The new service will run initially from 1 October 2020 for 12 months. It is being operated by our partner Health Assured, providers of our Employee Assistance Programme.

    We are really excited about this new service, which complements our existing free Tenancy Support service so well. We believe there is a strong need among our tenants for this kind of confidential, professional support, particularly with the continuing impact of the pandemic.  The IAP offers a fantastic resource to help people cope with the issues in their lives.   

    Kevin Gee, Tenancy Support Manager

    Broadland already offers tenants a comprehensive range of free support services, including help to:

    • manage their tenancy, look after their home and cover their rent 
    • claim the right benefits 
    • budget, save money and get a better energy deal 
    • move house and set up your home 
    • access training and employment 
    • use a computer
    • look after their health and wellbeing 
    Broadland health and wellbeing logo

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    Broadland Housing Association,
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