Touch points in communal areas of all our sheltered housing schemes are being sanitised daily to protect our most vulnerable tenants.
Door handles, light switches, cupboards and banisters are being disinfected every day in addition to twice weekly deep-cleans at our sheltered schemes.
Michael reported for duty at York Place, a sheltered scheme of 48 flats and bungalows in Dereham. He was trained by Elaine Browne, Cleaning Supervisor in our in-house cleaning team.
Other members of Broadland’s senior team, redeployed repairs operatives and staff from across the organisation are also pitching to carry out the vital daily sanitisation for the duration of the crisis.
These are extraordinary times, and we are starting to find the ‘new normal’. Our number one priority has to be to protect our tenants, and especially the most vulnerable tenants, and that means we all have to lend a hand to do what needs to be done.
There is a really strong ‘we’re all in this together’ feeling throughout Broadland, with a real desire to keep everybody safe and well.
Broadland staff are also stepping up to provide practical and emotional support for tenants. Tenants at most risk are being phoned regularly to ensure they have what they need, or simply to have a chat to relieve the isolation. Staff volunteers are collecting and delivering shopping and prescriptions to tenants who are self-isolating or need extra support. One tenant said:
Thank you to the volunteers who work so hard for us. Thanks to Gavin for bringing my medication today, which without him I would not have got it. You are a star, thanks.